Privacy Policy

Effective from 09/09/2026

This policy explains what personal data Versatilis Pro collects, why it collects it, with whom it shares it, and what you can do about it. It was written to be read — if anything here is not clear, write to contato@versatilispro.com.br.

1.Who processes your data

The party responsible for processing personal data collected on the website versatilispro.com.br it is the Versatilis Pro Strategic Consulting.

The person responsible for the processing of personal data, pursuant to Article 41 of the General Data Protection Law (Law 13.709/2018), is Marli Voss Hartmann da Silva, which can be contacted at contato@versatilispro.com.br.

2.What data we collect

No registration required

Free articles do not require registration. You can read the site’s open content without telling us anything. In this navigation, we only record the technical data described in the item “Access records”, further ahead.

Information you provide when creating your account

Only the following are required to create an account. name, email and passwordAll other fields are optional when registering — but some become necessary if you purchase a subscription, as indicated below:

DataWhat do we use it for?
First and last nameIdentify you and personalize service. Last name is optional.
E-mailIt is also your login. We use it for access, account notifications, and password recovery.
PasswordStored using a hash algorithm — we cannot read it.
WhatsAppContact on request, and commercial support.
CPFRequired to subscribe — is required by the payment processor to issue the charge.
Date of birthIt makes up the billing and feeds internal reports by age group.
GenderCustomize your experience and build internal reports about your audience profile.
AddressIssuance of fiscal documents and billing registration.

About internal reports. Date of birth and sex are used to understand the profile of the audience that follows our content — for example, the distribution by age group. These reports are Aggregates: show totals and percentages, not individual profiles, and are not shared with third parties.

Commercial contact registration

In addition to the account, we created a Contact Registration with your name, email, and WhatsApp, which our team uses to track your entry and talk to you about the services. This record is created in two situations:

  • when you Create an account on the site;
  • when you Fill out the questions form. from the Plans page, providing name and WhatsApp to be contacted by a consultant.

In the first case, the legal basis is the legitimate interest; in the second, the consent — it is you who requests contact. In either case, you can object or revoke at any time by writing to contato@versatilispro.com.br, and the record is deleted. It is also automatically deleted when you delete your account.

Access Logs

We keep the IP address, the date and time of accesses and actions performed on your account. They serve for security — to identify unauthorized access, terminate improperly opened sessions, and investigate incidents — and to comply with article 15 of the Brazilian Civil Rights Framework for the Internet (Law 12.965/2014).

Payment data

The charge is processed by AsaasThe card data is entered directly in their environment: do not pass through our servers and are not stored by us.We only store the record of the contracted subscription and the payment status.

3.Why we process this data

Each purpose has a legal basis, according to Article 7 of the LGPD:

PurposeLegal basis
Create and maintain your account; unlock your plan's content and assistant.Contract Execution (Item V)
Process payments and issue invoicesContract Execution (Item V)
Issue tax documents and maintain bookkeeping.Compliance with legal obligation (item II)
Save access logsCompliance with legal obligation (item II)
Account security and fraud preventionLegitimate interest (item IX)
Aggregated internal reports on audience profileLegitimate interest (item IX)
Contact record created at account openingLegitimate interest (item IX), with the right to object.
Contact requested by you via the questions formConsent (item I), revocable at any time.
Non-essential cookiesConsent (item I), through the preferences panel

4.Who We Share With

We do not sell your personal data. We share only what is necessary, with:

  • Asaas — processing of subscription payments.
  • ViaCEP — public address lookup. We only send the entered ZIP code, without any other data of yours.
  • Artificial intelligence assistant — the content you write in the conversation is processed to generate the response.
  • Public authorities, when there is a legal obligation or court order.

The AI assistant does not save conversations. The history exists only while the session is open, to keep the dialogue going. When the session is closed, It is discarded. — is not stored in our systems nor used to train models.

Still, we recommend: Avoid entering confidential client or third-party data. in the conversation. See also item 6 of the Terms of Use.

5.How long do we keep

DataDeadline
Account dataWhile the account exists
Commercial contact registrationUntil you object, revoke, or delete the account.
Access logs (IP, date and time)6 months
Cookie Consent Record6 months
Conversations with the AI assistantThey are not saved
Tax and financial recordsFor the period required by tax legislation

When deleting the account, your personal data are anonymized: the information that identifies you is erased, and only the records that the law requires to be kept remain, no longer linked to your person.

6.Your rights

The LGPD guarantees you, at any time, the right to:

  • confirm that we process and access your data;
  • correct incomplete, inaccurate, or outdated data;
  • request anonymization, blocking, or deletion of unnecessary data or data processed unlawfully;
  • request data portability to another provider;
  • know who we share your data with;
  • revoke consent, when the legal basis is that;
  • object to processing based on legitimate interest.

You can handle most of this yourself, in the area. My Profile from the portal: consult and correct your data and delete the account. For other requests, write to contato@versatilispro.com.br — we respond within the legal deadline.

7.Security

The site operates entirely over HTTPS, passwords are stored using a hash algorithm, and administrative access is restricted by permission profiles. No system is infallible: if a security incident occurs with relevant risk to your rights, we will notify you and the National Data Protection Authority, as per article 48 of LGPD.

8.Changes to this policy

We may update this policy to reflect changes on the website or in legislation. Relevant changes will be announced on the website itself. This version is in effect as of 09/09/2026.